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Divisional Outreach Amid COVID-19

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The Salvation Army Alabama, Louisiana, Mississippi has been here to help our neighbors in need throughout 2020. Due to back-to-back hurricanes and the global COVID-19 pandemic, added hardships have left many in a much greater need than ever before, and The Salvation Army was blessed and happy to be available to serve. Here are a few stories from throughout the ALM Division.

 

Vicksburg

A client lost their job at a daycare center due to COVID-19 restrictions. The daycare closed and has not yet re-opened. The client has been looking for a new job for four months and has not found anything yet. In May, the Vicksburg Corps has been able to assist her with utility payments. Her water had been turned off, so The Salvation Army provided the client with drinking water and contacted the water company to help sort through her bill. The water company agreed to turn her water on the day the invoice was paid in full, so the Army paid the balance. Vicksburg Corps Officer, Major Janna Torgerson, hand-delivered the water bill, so the water was restored before the weekend.

 

Greenwood

A young mother of four was laid off from work and had recently experienced a house fire that resulted in losing all of her belongings. The Salvation Army of Greenwood gave her a clothing voucher to provide clothes for her and her children. The Greenwood Corps doesn’t have a shelter, so the Army covered a week’s stay in a hotel and helped the client to contact other local resources that could help. Corps Officers, Captains Jason and Keisha McMullin ended the time with the client in prayer and invited her to participate in the Pathway of Hope Program Ministry. The Army will assist in furnishing her new home.

 

Tuscaloosa

The Salvation Army in Tuscaloosa made a difference in a family with 13 children. As school approached this August, after a tough summer of layoffs and other stressors of COVID-19, the family needed everything. The Salvation Army provided clothes, backpacks, school supplies, snacks, and spiritual reassurance for a positive school year for all the children.

 

Huntsville

The Salvation Army of Huntsville has had the opportunity to assist several individuals who have never been in a position where they needed assistance. As first-time clients, they were nervous, embarrassed, and stressed. Huntsville Corps officers and staff were able to minister to them, share love and understanding instead of judgment.

 

Monroe

The Salvation Army of Monroe has provided meals, financial assistance, utility assistance, and housing throughout the Northeast Louisiana community to those affected by COVID-19 and back-to-back Hurricanes Laura and Delta. During a community feeding, a hungry woman stopped by the canteen for food for both her soul and physical being. After learning about The Salvation Army, she began to cry hysterically to be a blessing to her and others in the community. “This encounter was an emotional one for not only myself but others who were there,” Monroe Corps Officer, Captain Jerry Casey shared.

 

Gadsden

A deaf woman visited The Salvation Army of Gadsden shelter and could only communicate through sign language. Luckily, a corps staff member was fluent in sign language. This person was a Canadian citizen and did not have any family in the United States. In addition to serving her through shelter, the staff worked with the Canadian Embassy in Atlanta, Georgia, to contact her family back in Canada. The embassy provided an airplane ticket back to Canada and provided a temporary passport for the client to cross the border and be near home.

 

The Salvation Army’s Response to Alabama’s Stay at Home Order

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On Friday, April 3, 2020, Alabama Governor Kay Ivey announced an official Stay at Home order for the state of Alabama to help mitigate the spread of the COVID-19 virus. The order took effect on Saturday, April 4, and is in place until April 30. This mandate affects The Salvation Army throughout Alabama in many ways, most notably in shelter operations. The Salvation Army operates ten shelters throughout the state and all of them are now housing residents 24/7. Shelters that usually serve only breakfast and dinner are now serving three meals a day. This change to round-the-clock sheltering increases staffing needs as well as the need for more food and cleaning supplies. All Salvation Army shelters throughout the state are increasing daily cleaning and disinfecting measures throughout their facilities in an attempt to limit the spread of the virus and keep all shelter residents and staff safe and healthy. Alabama’s Stay at Home order is also resulting in the temporary closure of all Salvation Army thrift stores in the state, however, all Salvation Army locations are still providing social services.

Birmingham

The Salvation Army’s Birmingham Area Command has seen a tremendous increase in demand for emergency services including food and utility assistance requests since the onset of the pandemic. The Birmingham shelter has 111 men, women, and children currently in their care. They have identified apartments in the facility to use as quarantine or isolation if needed. The Birmingham Area Command currently has a week’s worth of food on hand for current residents and for their food pantry distribution. The need for food supplies has increased greatly as residents are now eating all three meals at the shelter. Additionally, snacks and drinks are provided throughout the day. Shelter residents are eating in shifts to allow for safe social distancing during meals. Hand washing/sanitizing is now required upon entry into the facility, at mealtimes, and before snacks.

The Birmingham Salvation Army reports that food assistance demand has increased by more than 300% since the onset of the pandemic. A drive-through food pantry is provided to the public twice weekly, and they are serving lunch to members of the community through a mobile canteen feeding truck on their Center of Hope campus.

To keep residents entertained, several activities a week are planned for the families in the shelter and residents are encouraged to spend time outdoors as long as they stay on campus and maintain social distancing.  As of Monday, April 6, the Birmingham Salvation Army is assisting students in the shelter with their e-learning requirements through the on-site computer lab.  Workforce development opportunities are also being offered to residents, with classes on job interviews, life skills, time management, and more.

“Our hope is to show our families the love of Jesus and that’s what we are trying to do every day,” said Major Paula Powell, Area Commander. “Showing our families we care about them and we love them makes all the difference.”

Florence

The Salvation Army of the Shoals in Florence, Alabama, is currently housing 19 residents. Cleaning has increased throughout the shelter due to its extended hours. There are no residents with COVID-19, but if a resident shows signs of the virus, they will be isolated in a separate living space and referred to the nearest hospital for proper screening.

On Friday, April 10, the Florence Corps will hold its third food giveaway since the onset of the pandemic. They have also partnered with local senior living facilities to deliver frozen chicken, prepared meals, and household goods, including toilet paper. The Army is also delivering meals to the YMCA, which is taking care of children of first responders, and distributing meals throughout the community to assist with feeding children who aren’t at the YMCA. Those meals are provided by the Florence School District.

“We have had to close down our family stores, which are a source of funding for all of our social service programs. This has put a strain on our budget, but we are continuing to serve the physical and monetary needs of our community who are affected by this pandemic. We need financial contributions to continue operating to the extent that our community needs,” stated Florence Corps Officer Captain Wendy Deuel.

Coastal Alabama

The Salvation Army of Coastal Alabama is currently housing 91 residents throughout their 3 shelters, all of which are now operating 24/7. Cleaning has increased throughout the shelters due to the extended hours. There aren’t any residents with COVID-19, but if a resident shows signs of the virus they will be isolated in a separate living space and taken to the nearest hospital for proper screening.

COVID-19 has drastically increased The Salvation Army’s community feedings and other services in Mobile. The Army is now serving lunch three times a week in downtown Mobile—stepping up to fill the gap left after other area service organizations had to close during the pandemic. An average of 170 meals per day are being served at this location, with projections that this number will increase in the days ahead. The Mobile Police and Fire Departments have asked The Salvation Army to supply meals to public safety officials that are quarantined with suspicion of COVID-19 symptoms.

Church activities at the Worship Center and the Dauphin Way Lodge have been postponed. Group rehabilitation meetings have been divided into smaller groups and take place outside in the courtyard. Visitors are restricted from entering the building, and community meals are distributed outside. The food pantry has had to adjust the hours and methods of distributing food to mitigate unnecessary exposure to clients and staff.

“We will make it through this together not by doing what is comfortable, but by doing what is necessary,” stated Coastal Alabama Area Commander, Major Thomas Richmond.

Tuscaloosa

The Salvation Army of Tuscaloosa’s shelter, which has separate wings to accommodate men, women, families, and veterans, is currently near capacity. Round-the-clock sheltering means that The Salvation Army is now providing lunch, an additional meal, for its residents due to the mandate hours.

“We are extending our shelter to 24/7 operation because it is the only home our residents currently have, and we’re committed to keeping them safe and well provided for. We are also providing all of our normal essential services— including meals, food boxes, Rapid Rehousing, and Homeless Prevention—we’re just altering our methods of service delivery to practice safe social distancing,” stated Tuscaloosa Corps Officer, Major Bill Shafer.

 

The above is just a sampling, but all Salvation Army shelters throughout Alabama, Louisiana, and Mississippi are now operating 24-hours a day, 7-days a week. Every one of these shelters is in immediate need of extra food and cleaning supplies to meet the increased demand, but their biggest need is financial. The Salvation Army needs a great outpouring of public support to continue to serve the increased need throughout our communities. To support The Salvation Army’s COVID-19 response efforts, please give now.

Canteen workers pull double duty for Baton Rouge flood and Hurricane Matthew, proud to serve

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You never know where disaster will strike next. Over the last several months, the southern United States has seen more than its fair share of disaster. In August, historic rainfall in south Louisiana caused flooding like no one had ever seen. Two months later, Hurricane Matthew bared down on Florida, Georgia and the Carolinas with heavy rain and winds flooding homes and knocking down power lines.

In the aftermath of each storm, it was The Salvation Army and its officers, employees and volunteers who brought hope to those in need in the weeks following.

The Army’s response and ability to help would be drastically reduced without the men and women who spend countless hours serving meals, drinks and snacks from our canteens In the Alabama, Louisiana, Mississippi Division, we are blessed to have hundreds who give of their time and energy to go above the call of duty as canteen workers.

Four canteen workers stand out these last few months Gary Williams, Birmingham Command, Jerry Casey and Leo Saurez, Mississippi Gulf Coast Command, and Joe McDaniel, Tuscaloosa Corps because they served during the Louisiana floods and after Hurricane Matthew blew through.

Gary Williams grew up in Levittown, PA. He retired from U.S. Steel and is now a driver for The Salvation Army in Birmingham and is responsible for transporting clients, picking up donations and food, and manages the fleet of vehicles in Birmingham, including the canteen.

Gary completed two deployments this year, one in Baton Rouge and the other for Hurricane Matthew. He was initially deployed to Jacksonville, Florida and was relocated to Wilmington, North Carolina after the storm hit.

“I enjoy being a canteen worker because I enjoy helping people out when they really need it,” said Williams. “

Gary says we was glad to have his son, Keith along as a volunteer during the Hurricane Matthew response, but their trip to Florida and then North Carolina was anything but easy.

“On our way traveling from Florida to North Carolina, we had a very difficult time because so many roads were flooded and power lines were down. It was long trip to North Carolina,” said Williams.

Mississippi Gulf Coast’s dream team of canteen workers, Jerry Casey and Leo Saurez say their willingness to work on a canteen comes from just loving to serve others.

Jerry, a Long Island native, laughs at the thought of another disaster so close to these two.

“We are young, healthy and have a desire to help people so it wasn’t a problem. We hope there isn’t another disaster in the next week,” said Casey. “If there is, we will certainly be willing to help!”

Born in the Phillipines, Leo counts among his favorite memories of both the Louisiana flood and Hurricane Matthew being able to help the children they encountered.
“When kids come to the food trucks and I see their smiles,” said Saurez.

 

And, it’s reactions like that that make these canteen workers feel blessed to work for The Salvation Army.

“They say, ‘GOD bless you, we can’t believe you came to serve us.’ As if they felt they weren’t deserving to be served,” said Casey.

“When we see people after a disaster they are so grateful that we are there to help. While serving in Baton Rouge, I met a woman that broke down and started crying and said she wouldn’t know what to do without The Salvation Army. I was able to be there at that moment, give her hug and let her know that there is help out there,” said Williams.

Thank You Gary, Jerry, Leo and Joe for all you do for those in need during times of disaster.