Privacy Policy Regarding Donors, Volunteers, and the General Public

The Salvation Army is committed to respecting your privacy and the security of your personal information. We have developed the following privacy policy to assure our donors and volunteers, and the general public, that their information will be used only to support their relationship with The Salvation Army (A Georgia Corporation).



The Salvation Army is providing this privacy statement to advise you of the way your information is used and to provide you more information for your decision making in support of The Salvation Army.

The Salvation Army has never, and will never sell, rent, trade or lease your personal information to another ministry, agency or not-for-profit. The identity of our donors is kept confidential. Use of donor information will be for internal purposes and only to further the mission, activities and purpose of The Salvation Army and our relationship with you.

The Salvation Army is committed to the highest standards of stewardship excellence. We will be steadfast in honoring your gift preferences and designations. In certain circumstances, where a Program or Service is overfunded or cannot be carried out in accordance with your preference, the funds will be used for similar projects as approved by our Board of Trustees. We are a member of the Evangelical Council for Financial Accountability.


Information We Gather

The Salvation Army collects and maintains the following types of information:

  • Contact Information
  • Payment Information
  • Shipping Information
  • Information about how you learned about or heard about The Salvation Army
  • Information you share with us: questions, comments, suggestions, etc
  • Information pertaining to our ongoing relationship with you
  • Your requests to receive periodic updates


How We Will Use this Information

The Salvation Army uses your information to know better how to communicate with you and serve you. We may use it to complete a transaction, communicate to you and update you on events, programs and/or services of The Salvation Army. Credit Card information is used only for donation or payment processing and is not kept.


Removing Your Name from our list/Updating your communication preferences

The Salvation Army wishes to be a good steward of your support and preferences. It is our intention to communicate with you as you prefer – whether that is by mail, email, newsletters or updates. Please let us know how you wish to receive information from us. If appropriate or necessary, please contact us if you wish to be removed from our mailing list(s).

In all cases, we hope you share with us the basis for your changes, so we can be more responsive and respectful to other friends like you. And even more importantly, so we may pray specifically for you and any changes in your life – good or not-so-good – which may necessitate the update.



The Salvation Army works vigorously to maintain accurate information. You can help us with this by letting us know when you move, change telephone numbers or e-mail addresses, or when you want to update any of your contact information.



The Salvation Army is committed to ensuring the security of your information. Our online gift services are of the highest security for your safety. Our donor management system has structured security redundancy to protect your information.


Website Use

Salvation Army websites all include privacy policies for your review regarding online information and gift making. You are subject to and protected by those guidelines & conditions whenever you visit one of our sites.


Copyright and Trademarks

Salvation Army trademarks, names, logos, and all web based utilities, i.e. designs, page headers, button icons and scripts may not be used in connection, in any way, without authorization in writing from the Community Relations and Development Secretary of The Salvation Army Southern Territory, United States of America. These may not be used in any manner likely to cause confusion among the public, or in any manner that disparages or discredits The Salvation Army. All content on our websites such as logos, photographs, button icons, text, images, audio clips, downloads are the sole and exclusive property of The Salvation Army, a Georgia Corporation.


Contact Us

If you have questions about this privacy policy, please contact us at: 404-728-1300, and ask for the Community Relations and Development Secretary.