A Year in Crisis

2020 was a year spent in crisis mode. The global COVID-19 pandemic and the most active hurricane season in recorded history added hardships that left many in much greater need than ever. As always, The Salvation Army considers it a blessing to serve our community.

During this unprecedented time, The Salvation Army’s Alabama, Louisiana, Mississippi Division has helped our struggling neighbors in many ways. We provided meals, financial assistance, utility assistance, and 24/7 housing during state-mandated stay-at-home orders—all while learning and adhering to new protocols for safe distancing, wearing and providing personal protective equipment (PPE), and increasing sanitation practices in all of our facilities.

We implemented creative solutions to continue providing for those in need while also safeguarding public health. Providing to-go meals instead of sit-down meals at our soup kitchens. Delivering meals and groceries to the elderly and others who could not come to us. Conducting drive-through distribution of essential supplies that were in short supply—everything from milk to toilet paper. Reassuring first-time clients, who never thought they would be in such a position, by sharing love, compassion, and understanding instead of judgment. And the trademark of The Salvation Army’s disaster relief services—compassionate emotional and spiritual care. The pandemic presented new challenges to providing this care in our usual way since hugs and a shoulder to cry on were not responsible options this time. We responded by creating a digital prayer request service on our website and offering counsel over the phone to anyone who supplied their phone number.

Times may change, but The Salvation Army’s unwavering commitment remains —meeting human needs in Jesus’ name without discrimination.