Social Services Department
The Social Services Department assists qualifying community members with food boxes, utility and rental assistance, special seasonal needs and disaster relief coordination of clothing and items for the home. Through case management, direct support, partnerships with community agencies and through corporate and private partnerships, The Social Services Department provides more than 36,000 grocery bags, over 2,000 cases of utility and rental assistance to families in need per year.
Our task in this community is to help clients address their unique needs, and to help them move towards self-sufficiency and self-determination. Our goals are not numbers, rather the client’s achievement.
Without assistance from The Salvation Army Social Service Department, low-income families, the working poor, disabled individuals and senior citizens face the daunting choice of paying their home energy bills or affording other basic necessities such as medical care, prescription drugs, housing and food.
All assistance is provided with dignity and respect to all individuals involved.
Some of the most common ways assistance is provided include the following:
Food Boxes offer a quick remedy for those who have a place to prepare and eat food. The Army maintains a food pantry to provide on-site availability to clients. Nonperishable foods are provided. All food items are kept in a clean, accessible place and are not distributed after expiration dates.
Utilities and Rent Assistance
Utilities and rent assistance are paid only to meet an emergency; e.g., a deposit needed-when moving into a new home, and to help those in eviction proceedings.
Household and Clothing Vouchers
Emergency household furnishings or clothing assistance may be needed following a fire, tornado or flood, or when a person is establishing a new household following a period of homelessness. Others may use this service to replace worn-out items that are critical to the home. These services are supplied as part of a total casework plan. When the applicant is known to other voluntary or governmental agencies, The Salvation Army develops and agreement or understanding among the agencies as to which one is supplying what items. Furnishings may come from several sources; a local merchant, a neighborhood thrift store, the Corps salvage program, and/or individual donations.
Every time you come in for assistance you will need to bring the following:
1. One Type of Identification (ID) for everyone living in the household.
Examples: Birth Certificate, Driver Licenses and Picture ID
2. Written Verification of ALL HOUSEHOLD INCOME – If you have no other income beside Food Stamps and/or TANF you will need a release of information form from your caseworker through DHS
- Printout from the Food Stamp, Child Support and/or TANF
- Copy of Pay stubs for yourself and others in the house (RECENT pay check stubs)
- Printout for your Social Security, SSI, and/or Veterans Income
- Any other income such as Direct Deposit, Retirement, Unemployment, Alimony
- Written statement from family or friends that help or have helped pay your bills
3. ALL BILLS paid on a MONTHLY BASIS with receipts showing what you have paid
Rent/ Mortgage Car Payment Loans
All Utility Bills Rental Payments Any Type of Insurance
Phone/ Cellular Bill All Credit Cards Medical/Medicine
Cable/ Satellite Bill Furniture Daycare
4. The Salvation Army only assists with utilities bill (water, light and gas) and rental. If you are seeking assistance for a utility bill, you must have the current bill. Bills MUST be in the name of the client who is seeking the assistance and living at the current address.
Each case will be determined upon your emergency if you will be assisted. Not every time you come in you are guaranteed to be assisted with your needs. If The Salvation Army cannot assist, we will do our best to give you other agencies that might be able to assist you.
Our social services are offered through generous donations from the public, The Salvation Army Red Kettle Campaign. The Caddo Commission, The United Way, The Walmart Foundation, The Grayson Foundation, The Knights of Columbus, SWEPCO and FEMA.